We provide resources to assist our stakeholders in understanding our regulatory role and how we protect the public interest.
As part of its regulatory mandate, PEO establishes, maintains and develops: standards of knowledge and skill; standards of practice for the profession; standards of professional ethics; and promotes public awareness of its role. The following are resources to assist PEO stakeholders--licence holders, applicants, and the public--in understanding their roles and responsibilities and the regulator’s work protecting the public interest.
Frequently Asked Questions
I have forgotten my password. What do I do?
If you have accessed PEO’s online services in the past and are trying to log into the new portal by creating a new password, you cannot use the Forgot your Password? link to retrieve your previous password. In this case, you must register on the portal as if you were a new user. Once you are registered, you can retrieve your forgotten password at any time by using the Forgot your Password? link.
I tried to register on the new portal and cannot. Why can’t I register?
To access the PEO portal for the first time, you are asked for four pieces of information, which must match the information in PEO’s database:
- your licence or application file #;
- your date of birth;
- your home phone number; and
- your home postal code.
You have three attempts to register successfully. If the information you provide does not match the information in PEO’s database, you will be presented with a PEO Error Log ID# and asked to contact PEO, so that we can update the information in the database, or otherwise assist you in registering.
What do I need to do to access the PEO Web portal?
If you used PEO’s online services previously, you are required to set up a new password for the new portal. If you have forgotten your password, you cannot use the Forgot your Password? link to retrieve it to set up this new password. Instead, you must register on the Web portal as if you were a new user. The portal log-in page has the information you need to register. Once you are registered, you may retrieve a forgotten password at any time by using the Forgot your Password? link.
If you have never used PEO’s online services, you must register on the Web portal to begin online transactions with PEO. The information you need to register is on the portal log-in page.
Why should I use PEO’s online services?
Paying PEO fees online and generating fee receipts through the PEO portal is fast and secure and saves you money. PEO licence and other fees have not increased in several years, at least partly as a result of online transactions lessening the need for PEO to incur printing and mailing costs for hard copy invoices and reminders
Why has PEO updated its Web portal for online services?
With the implementation of new database software, licence holders, engineering interns and now licence applicants are able to interact online with PEO more than ever before, including updating their contact information, downloading editable applications and registering for exams. Requiring these online transactions to occur within a new, updated Web portal enhances the security of the online information you provide us. The new PEO portal adheres to current best practices for system security and data protection, specifically:
- site pages involving display or transfer of personal user information are secured via HTTPS/SSL/TLS;
- public Internet clients cannot access the site’s administrative functions;
- sensitive personal data (e.g. passwords) is stored in an encrypted format.
Does PEO provide guidance and specific examples on what types of courses or activities count towards continuing knowledge activities?
PEO provides resources for licence holders, including Frequently Asked Questions, guidelines, a video overview and information sessions.
Can continuing knowledge activities I already undertake to comply with requirements of a program from another provincial association, technical association, or my company count toward the PEAK program?
Yes, any continuing knowledge activity you undertake to comply with the program requirements of another provincial association (including OACETT), technical association or company will be accepted for the PEAK program.
Does PEO accept continuing knowledge activities completed in another province or with another regulator?
Does PEO assist licence holders who find the knowledge declaration challenging?
PEO provides resources to assist licence holders, including guidelines and information sessions.
Does PEO accredit continuing knowledge activities courses to ensure they have value?
No. The value of a course depends on the needs of each licence holder. It is up to licence holders to develop a continuing knowledge plan of value to them.