Laura Conquergood, BSc.Eng., P.Eng.
VP Operations, Baylis Medical
Over the course of her 19-year career at Baylis Medical, Laura Conquergood, VP of Operations, has helped transform the company from a 30-person organization to more than 800 employees globally.
Conquergood, who initially joined the company in a Research & Development (R&D) co-op student role, was instrumental in developing three new pain management devices and filing 19 patent applications, eight of which became granted patents.
As the company grew, its quality systems needed to be ramped up to maintain accreditation. While continuing her R&D work, Conquergood transformed Baylis Medical’s Quality Management System, ultimately transitioning to lead the company’s Quality team. In this role, Conquergood worked to support Baylis Medical’s divestiture of its pain management business, allowing the company to begin its evolution into a world leading developer and manufacturer of cardiology devices.
When Conquergood moved into the Director of Operations role, she led the company's expansion from a single facility to a three-building campus in Mississauga, Ontario. She managed the expansion from start to finish, including selection and purchase of property, hiring and managing contractors and sub-contractors, working with governmental authorities, and coordinating internally.
After 5 years as Director of Operations, Conquergood was promoted to Vice President of Operations where she continued to oversee the expansion of production and supply chain capabilities, adoption of new LEAN operating paradigms, capacity expansion as well as building a high performing Operations Leadership Team.
One of Conquergood’s greatest achievements is embedding a continuous improvement ethos into the organization. As a leader, her strength is fostering personal growth in those around her. Her success in this area is evidenced by the make-up of Baylis Medical’s leadership team, which consists of several former mentees. Since first joining Baylis Medical, her creativity and innovative thinking have propelled her from product development, to building a talented team and growing the company's capabilities, all the while staying true to the Baylis Medical’s patient-centric values.